Due to food safety concerns, 13 Spices Inc. does not accept returns on prepared food. However, if there is an issue with your order, such as receiving the wrong item or a significant problem with your meal, please contact us within 24 hours of delivery, and we will work with you to resolve the issue.
1. Return Eligibility: Returns are not accepted for prepared food. If you receive an incorrect or unsatisfactory order, please contact us immediately.
2. Refund Policy: Refunds will be issued on a case-by-case basis for incorrect or significantly flawed orders. Refunds will be processed to the original payment method.
3. Contact Information: If you have any issues with your order, please contact us at order@13spices.ca within 24 hours of delivery.
For more information, visit our websites: www.13spices.com, www.13spices.ca, and our Tiffin Service Website at https://tiffin.13spices.ca.
